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Who We Are

We are professionals with direct expertise across education, workforce development, addiction services, and public systems. We have designed, managed, and evaluated programs inside the institutions we now support. Balconie Consulting was born 15 stories above New York City, with a small balcony “farm” incorporating both beautiful flowers and nutritious herbs and vegetables. So, if we grow wonderful plants like these high above New York’s concrete streets, imagine what we can do for your workforce.

About Balconie Consulting

Workforce shortages continue to pressure addiction and behavioral health systems. Agencies face rising service demand, complex policy requirements, and limited staffing pipelines. Strong reform requires more than a strategy on paper. It requires lived experience, practical insight, and long-term commitment. At Balconie Consulting, our workforce development consulting is built on that foundation.
We exist to strengthen the addiction and behavioral health workforce through practitioner-led, policy-informed, and workforce-relevant solutions. Our work reflects direct experience inside addiction services and public systems, combined with research expertise and a large-scale implementation strategy. We do not approach this work as outside observers. We approach it as professionals who understand how systems function from within.

Our Work in the Field

We partner with state and local social services agencies, behavioral health authorities, and national intermediaries to strengthen workforce capacity across addiction and behavioral health systems.
Our work sits at the intersection of:
  • Workforce shortages and service demand
  • Public policy and implementation
  • Credentialing reform and career mobility
  • Peer workforce integration
  • Medicaid and public funding alignment
  • Evidence generation and accountability
We design workforce strategies and curriculum that expand system capacity, strengthen credential pathways, and improve measurable outcomes. Our solutions are built not only for immediate implementation, but for long-term system sustainability and national relevance.

How We Deliver Value

We combine direct experience inside addiction services and public systems with research expertise and implementation strategy in clear, structured ways:
  • Practitioner-led expertise rooted in lived system experience
  • Implementation-focused engagement that extends beyond planning
  • Deep policy and funding fluency across Medicaid and regulatory systems
  • An integrated service model combining workforce strategy, curriculum development, mediation, implementation support, and rigorous evaluation
  • Systems-level thinking that aligns policy, funding, credentialing, and service delivery
  • Neutral facilitation to navigate high-stakes stakeholder tensions
  • A national field perspective that contributes to broader behavioral health workforce reform
Few firms bring this combination under one roof. Our workforce development consulting is designed to strengthen agencies while also informing the larger reform conversation.
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Monday-Friday, 9 a.m.-5 p.m.Saturday-Sunday, By Appointment Only
(917) 747-1351
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